Doctorna
Why DoctornaTrusted by over 100+ healthcare businesses

Why Doctorna?.

More than software — a connected healthcare technology ecosystem built around the way modern healthcare organisations work, manage, communicate and grow.

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Many systems → one ecosystem
Doctorna
7 disconnected tools
One platform
Leads
Every channel
WhatsApp
Conversations
Appointments
Schedules
Patient information
One record
Tasks
Owned & tracked
Reports
Real time
Marketing
Sources & campaigns
01 — The problem

Too many systems. Too much manual work. Too little visibility.

Most clinics didn’t choose a fragmented setup — it grew one tool at a time. The work still gets done, but the information never sits in one place.

WhatsApp
Patient conversations live on personal phones.
Not on the record
Excel
Enquiries tracked in a sheet someone has to update.
Manual entry
Phone calls
Outcomes remembered, not recorded.
No history
Paper & disconnected records
Patient details sit in files no one else can see.
Not shareable
Manual follow-ups
Nothing reminds the team who is still waiting.
Slips through
Separate reports
Numbers assembled by hand, days after the fact.
Always late
The same data, entered twice
Every tool needs its own version of the patient.
No single view of the patient
The team answers without the full history.
Decisions on last week’s numbers
By the time the report exists, the week has moved on.
02 — The shift

One connected healthcare operation.

Scroll to connect each part of the practice to the platform.

Doctorna · Practice overview
Doctorna dashboard
Demo dataAll modules connected
Patient journey
Enquiry to follow-up
Lead management
Captured and assigned
Communication
WhatsApp, calls, forms
Tasks
Owned, dated, tracked
Analytics
Live performance
Team activity
Who did what, when
03 — Why Doctorna

Seven reasons healthcare teams switch.

01 — Built to evolve

Customisable, and continuously evolving.

Configure the modules and workflows your practice actually uses — and keep changing them as the practice changes.

Modules
Leads
Appointments
Tasks
Marketing sources
Custom fields
Workflow builder
01Enquiry received
02Assigned to a team member
03Follow-up scheduled
04Appointment booked
Change a stage, add a field, adjust a rule — no rebuild required.
  1. 01

    Customisable, and continuously evolving.

    Configure the modules and workflows your practice actually uses — and keep changing them as the practice changes.

04 — The difference

Same clinic. Two very different ways of working.

Doctorna CRM compared with traditional methods, row by row.

Traditional methods
Doctorna ecosystem
Data Management
Traditional methods
Scattered across tools
Sheets, phones, paper files
Doctorna ecosystem
Centralised in one system
One record per patient
Efficiency
Traditional methods
Manual, repeated work
Re-entering the same details
Doctorna ecosystem
Automated workflows
Assignment and follow-ups built in
Patient Insights
Traditional methods
Partial and delayed
Assembled by hand
Doctorna ecosystem
Real-time and complete
Full history on one screen
Compliance
Traditional methods
Hard to track
No consistent trail
Doctorna ecosystem
Structured records
Consistent, recorded activity
Accessibility
Traditional methods
Tied to one desk or device
Ask the person who knows
Doctorna ecosystem
Available to the whole team
Same view, any authorised user
Data Security
Traditional methods
Files on personal devices
Shared informally
Doctorna ecosystem
Role-based access control
Controlled environment
Scalability
Traditional methods
Strains as you grow
More tools, more gaps
Doctorna ecosystem
Scales with branches and teams
Add locations and roles
Cost Efficiency
Traditional methods
Several tools, several costs
Plus the manual hours
Doctorna ecosystem
One platform
One subscription, one workflow
Integration
Traditional methods
Disconnected tools
Nothing talks to anything
Doctorna ecosystem
Connected modules
Shared data across the platform
Patient Experience
Traditional methods
Slow, inconsistent replies
Depends who is on shift
Doctorna ecosystem
Faster, consistent responses
Context ready before you reply
05 — Benefits you get

What the connected setup gives back.

Doctorna · OverviewDemo data
Doctorna dashboard overview
Instant Insight
See performance and patient activity as it happens.
All-in-One Platform
Leads, patients, tasks and messaging in one system.
Conversion Power
Faster engagement turns more enquiries into bookings.
Adaptive System
Configure modules and workflows as the practice changes.
Data Security
Role-based access keeps patient data controlled.
Scalable Growth
Add branches, teams and modules without replacing the system.
06 — The product

Built for modern healthcare.

Five areas of the platform, one shared patient record underneath.

01 · Patient Engagement

Talk to patients where they already are.

Conversations, reminders and follow-ups run through the same record as the appointment.

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WhatsApp conversations on the patient record
Appointment reminders and confirmations
Structured follow-up sequences
Multi-language patient communication
Talk to patients where they already are.
07 — In action

See the difference in action.

Leads, tasks, analytics, patient activity and conversations — moving together in one interface.

Doctorna · Leads & activity
Live
Doctorna leads interface
New enquiry
Omar Khalid
WhatsApp · assigned to Dr. Noor
Follow-up done
Task
Call back Layla · today 16:00
Booked
Thu 14:30 · Dr. Ahmed
08 — Proof

Trusted by over 100+ healthcare businesses.

Single clinics, dental and aesthetic practices and multi-branch groups run their patient operations on Doctorna.

DHAHIPAAGDPRMeta Business Partner

Ready to work differently?

See how Doctorna can connect your patient journey, operations and growth in one platform.

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