Doctorna CRM
Turn every patient enquiry into a managed journey.
Capture, assign, follow up and convert every enquiry from one place.
WhatsAppCallsWebsite formsWalk-ins
Lead assigned
Follow-up due
Leads · Dubai Marina
Demo dataNew
12
Follow-ups
9
Booked
7
New enquiry
Omar Khalid
Orthodontics · Website
Layla Nasser
Dental · Phone
Qualified
Fatima Ali
Dr. Noor · Follow-up today
Booked
Hind Saleh
Tue 11:00 · Dr. Rami
How it works
What happens to every patient enquiry.
01
WhatsApp
Phone
Web form
0
Inbox
Capture
Every patient enquiry, in one place.
Bring WhatsApp messages, calls, website forms and walk-ins into one shared inbox.
02
Sarah HassanNEW
Dermatology · WhatsApp
DA
Dr. Ahmed
Dermatology · Marina
Assign
Get every enquiry to the right person.
Automatically route patients to the right doctor, team member or branch.
03
Sarah Hassan3 tasks
Send clinic location09:20
Confirm insurance11:05
Next: call about slot
Today 14:00 · Reception
Follow up
Know exactly what happens next.
Keep tasks, reminders and follow-ups connected to every patient enquiry.
04
OctoberDr. Ahmed
MON
12
TUE
13
WED
14
THU
15
FRI
16
13:0014:3016:00
Appointment booked
Thu 14:30 · Sarah Hassan
Convert
Turn conversations into booked appointments.
Move qualified enquiries from first contact to a confirmed appointment.
The product
Six screens your team lives in.
Everything your team needs to capture, manage and convert patient enquiries — in one connected workspace.
The workflow
From first message to booked appointment.
See how every enquiry moves through your clinic — from the first message to a confirmed appointment.
01
Enquiry
A patient reaches your clinic through WhatsApp, phone, form or another channel.
Sarah Hassan
WhatsApp · 09:12
02
Qualified
The enquiry is understood and ready for the right next step.
Dermatology
Needs consultation
03
Assigned
The right doctor or team member takes ownership.
DADr. Ahmed
04
Follow-up
Tasks and reminders keep the conversation moving.
Task · today 14:00
Reception
05
Booked
The patient reaches a confirmed appointment.
Thu 14:30
Confirmed
Scroll to move the enquiry through the journey. Demo data.
WhatsApp + CRM
Your WhatsApp conversations become actionable leads.
Sarah Hassan
WhatsApp Business
Hi, do you have a dermatologist this week?
Yes — Dr. Ahmed has Thursday 14:30. Shall I hold it?
Perfect, book it please.
Doctorna CRM · Lead #4821Booked
Lead created from WhatsApp09:12
Assigned to Reception · Dubai Marina09:13
Follow-up task created09:20
Appointment · Thu 14:30 · Dr. Ahmed09:24
Team workflow
Each role sees exactly what it needs.
ReceptionInbox + tasks
Answers, qualifies, books.
DoctorAssigned patients
Sees the case before the visit.
ManagerDashboard
Sees volume, response and conversion.
Why clinics choose it
Built around how clinics actually work.
Never lose an enquiry
Every channel lands in one inbox.
Clear ownership
One name on every lead.
Faster follow-up
Reminders replace memory.
Better visibility
Know where every patient stands.
Smarter assignment
Right doctor, right branch.
More booked appointments
Fewer enquiries go cold.
Live dashboard
Try the manager view.
See what your clinic is doing at a glance.
Enquiries
0
Qualified
0
Booked
0
Conversion
0%
Enquiries over timeToday · demo
09
10
11
12
13
14
Needs attention
Select a card for detail. All figures are demonstration data.
Built for modern healthcare teams.
Multi-specialty clinicsDental groupsDermatology & aestheticsMulti-branch networksIndependent doctors
See Doctorna CRM in action.
See how your clinic can capture, manage and convert patient enquiries from one place.